Kroger has converted one of its locations into a pickup-only spot to streamline fulfillment of an increasing number of online grocery orders amid the coronavirus crisis.

The Mount Carmel Kroger store at 4630 Aicholtz Road, Cincinnati, switched to a pickup-only model March 25, according to a news release. Because no shoppers will be in the store, employees there can focus solely on fulfilling online grocery orders. Hours for the location are 8 a.m. to 8 p.m.

“We greatly appreciate our customers’ understanding as we work tirelessly to serve the community during this unprecedented time,” Erin Rolfes, corporate affairs manager for the Cincinnati-Dayton division of Kroger, said in the release. “The pickup-only model is ideal for all customers, especially for senior and higher-risk shoppers.

“Because of the ongoing increase in grocery products and services at this time, it’s also important for our customers to know they may experience limited inventory options and longer wait times than usual,” Rolfes said.

Kroger plans to continue to offer in-store shopping, pickup and delivery at other stores in the region.


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